Common customer Questions

Do those who use pallet trucks need training?

Yes, not least so that the employer complies with PUWER regulations (see above). A laden-powered pallet truck can often weigh more than double the weight of a car. Crushing accidents involving legs, feet and ankles are, sadly, commonplace.

Do part-time operators need the same degree of training as full-time operators?

Legally they need the same type and amount of training as a full-time operator.

legally do forklift operators require training?

Yes. The legislation covering this is the Health & Safety at Work Act 1974 and Regulation 9 of the Provision and Use of Work Equipment Regulations 1998 (PUWER).

If my operators have a counterbalance qualification can they operate other forklifts such as reach trucks?

Definitely not. Any employer who allows an operator to drive workplace transport, for which they have not received proper training, puts the operator and the company at risk. Conversion training, to enable operators to extend the range of trucks they are qualified to drive is available from CB Training.

Is it necessary to keep records for qualified and certificated operators?

Yes, organisations must have records of training for their employees operating work equipment, this normally comes in the way of a Certificate.

What determines the length of a training course?

This is determined by the subject areas stipulated by the training accreditation bodies, the PUWER regulations and other guidance, for example, L117 Approved Code of Practice for Rider Operated Lift Trucks. Also, the delegate/trainer ratio and prior experience of the trainee which is laid down by the accrediting organisation, in our business this is ITSSAR.